Child & Youth Safety Policy

1. Goals of the Child & Youth Protection Policy

KoPhil aims to protect children and youth from environments that may be mentally or physically harmful, and to foster a sound service environment. To this end, KoPhil complies with the Juvenile Protection Act, the Act on Promotion of Information and Communications Network Utilization and Information Protection, and Google Play's Child Safety Standards policy.

2. Access Restrictions and Management Measures for Children & Youth

KoPhil implements the following management measures to provide a service suitable for children and youth.

1. Age restriction — All KoPhil services are available only to adults aged 18 and above. Terms and operating policies clearly state that the service is for adults only, and access by minors is blocked.
2. Real-name/age verification or identity authentication — KoPhil strictly enforces age verification through real-name and identity authentication procedures to prevent minors from using the service.
3. Prohibited word filters and monitoring — To promote healthy language habits among youth, KoPhil applies filters for profanity, violent, or sexually explicit expressions, and conducts ongoing monitoring to detect harmful information and activity.
4. Report intake and sanctions — Harmful information related to youth is blocked and sanctioned immediately through our report intake system. We also provide a reporting mechanism for users to raise child safety concerns within the app. Reports may be submitted via email ([to be replaced with KoPhil's report intake email]) or through the in-app report form, and all reports are reviewed promptly and thoroughly.
5. Blocking CSAE and CSAM — We have implemented automated filtering and AI-based detection systems to proactively prevent Child Sexual Abuse and Exploitation (CSAE) and Child Sexual Abuse Material (CSAM).
6. Compliance with and reporting under relevant laws — The app complies with all applicable child safety laws and will immediately report violations to local and national authorities upon discovery.

3. Counseling and Grievance Handling for Harm from Harmful Information

KoPhil provides the following measures to minimize harm that may arise from harmful information. If a youth is harmed, we support connecting them with the Teen Women's Human Rights Center and the CYBER1388 youth counseling center for assistance. Our own customer support channel also handles grievances and resolves issues related to harmful information.

4. Staff Training for Child and Youth Protection

KoPhil trains its youth protection officer and relevant service staff on laws and sanction standards related to youth and child safety protection, response procedures upon discovering harmful information, and reporting procedures for handling violations.

5. Youth Protection Officer Contact Information

Youth Protection Manager and Child Safety Officer

• Name: [to be replaced with KoPhil contact name]
• Title: [to be replaced]
• Phone: [to be replaced]
• Email: [to be replaced with KoPhil contact email]

This Child & Youth Safety Policy has been established to ensure the safety of users and of children and youth. KoPhil is committed to providing all users with a safe and responsible communication environment.