KoPhil Privacy Policy

1. Purpose of Processing Personal Information

KoPhil ("KoPhil") processes personal information for the following purposes only and does not use it for any other purpose.

• Member registration and identity verification
• Providing the service and personalized matching
• Payment and refund processing
• Handling customer inquiries and complaints
• Improving and analyzing app features
• Real-time chat and photo/video uploads
• Providing location-based services

2. Retention and Use Period of Personal Information

KoPhil processes and retains personal information within the retention/use period agreed to by the data subject or as required by applicable law.

• Member registration and management: until withdrawal
• E-commerce records: 5 years
• Chat/content records: until service termination or withdrawal
• Other retention periods as required by law

3. Rights and Obligations of Data Subjects

Users may exercise rights such as viewing, correcting, deleting, or requesting suspension of processing of their personal information. KoPhil will process such requests without delay.

4. Items of Personal Information Processed

KoPhil processes the following personal information.

• Name, email, phone number, age, gender, region, occupation, marital status, smoking status, personality, religion, height, body type, hobbies, blood type, financial status
• Photos, videos, chat/messages, location information, device ID, user ID
• App usage data (product interaction, performance, crash data, etc.)

※ Real-time chat and user content are stored on our servers.

5. Destruction of Personal Information

KoPhil destroys personal information without delay once the processing purpose is achieved.

• Procedure: stored separately after purpose is achieved, then destroyed after the period required by law
• Deadline: destroyed within 30 days once the retention period has passed or is no longer necessary

6. Measures to Secure Personal Information

• Minimizing and training staff who handle personal information
• Technical measures against hacking and similar threats
• Encryption of personal information
• Access restriction and management

7. Personal Information Protection Officer

• Name: [to be replaced with KoPhil contact name]
• Title: Personal Information Protection Officer
• Email: [to be replaced with KoPhil contact email]

Inquiries, complaints, and requests for remedy may be directed to the officer above and will be handled promptly.

8. Changes to This Privacy Policy

This policy is effective as of November 7, 2026, and any changes will be announced at least 7 days in advance.